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FAQs

Where can I buy the Just Vertical Blinds Products?

Our Products are exclusively available through this online store. That's why we can guarantee the best price - and cut out unnecessary margins for middlemen that raise the retail price.

Which currency will I be charged in?

We are located in Florida (USA) so all  orders are processed in USD. 

Where do you ship from?

We ship from our factory located in Port Richey, Florida. So, please expect your items to be shipped as quickly as possible.

What about shipping costs?

Shipping is $19.99 within the United States 

How long will it take to receive a tracking number?

It will usually take between 3-5 business days for all products we inventory. If the product you order is not in stock, it will take approximately 7-10 days.

What shipping carriers do you use?

We use FedEx Ground and UPS Ground to service our customers. Samples and parts will be shipped via United States Postal Service.

Can I return my product?

We always aim to make sure our customers love our products, but your product is made custom to your specifications and not eligible for return. However, if we make a mistake on your order, we’re happy to help. Just email us directly and we’ll take you through the process.

There is a problem with my order. What do I do?

Please contact us here and we'll work to correct the problem as soon as possible.